Casa Zen offers a central location just 200 meters from Balerna Train Station and 500 meters from the Chiasso exit of the A2 motorway. The hotel provides free Wi-Fi and free private parking for guests. Each room is equipped with a private bathroom and a flat-screen TV with cable channels, accessible via an elevator. The Bellavista Bus Stop is conveniently located right in front of the hotel, and attractions such as the Monte Generoso Train Line and Strade del Vino hiking tracks are just a 10-minute drive away. Guest reviews highlight the convenient location, cleanliness, and helpfulness of the staff at Casa Zen. Positive feedback often mentions the ease of late check-ins and the spacious, comfortable rooms. However, some guests have noted issues with noise, such as slamming doors, and the need for more toiletries. Despite these minor drawbacks, many visitors appreciate the good value for money, the peaceful surroundings, and the excellent communication from the hotel staff, making Casa Zen a reliable choice for short stays near the Italian border.