Swiss Diamond Hotel & Spa is a luxurious retreat set on the shore of Lake Lugano, featuring elegant and spacious rooms with lake or mountain views. The hotel boasts three restaurants, an indoor and an outdoor pool, and a beauty and health centre with free admission to the on-site spa. Guests can enjoy fine cuisine and panoramic views at the Restaurant Panorama, fresh homemade pasta and fish dishes at Restaurant Lago, and events at Restaurant Des Artistes. The hotel also offers a complimentary shuttle service to Lugano Airport and Lugano Train Station upon request and availability, although pets are not allowed inside the shuttle. Reviews highlight the spacious and comfortable rooms, stunning lake views, and the excellent service provided by the staff. Guests appreciate the pool area on the edge of the lake and the luxurious spa amenities. However, some reviews mention the high prices of restaurant food and occasional long waits for service. The hotel’s location, slightly outside of town, offers a peaceful retreat with a shuttle service to nearby attractions. Overall, the Swiss Diamond Hotel & Spa provides a first-class experience with top-quality service, making it a standout choice for visitors to Lugano.